FAQ's

Where do you ship to?

Australia, New Zealand, United Kingdom, United States of America, Canada, South Africa and heaps more places (please note different shipping rates apply).  If your country isn’t available, send us an email and we will add it for you.  Click here for shipping details.

 

Where are your products printed?

All orders are printed in Brisbane.  They are then packaged and shipped directly from Brisbane.

 

Are your clothing items ethically made?

Yes.  All clothing items come from a global manufacturer who have invested billions to ensure they have accreditations from Fair Labor Association and Worldwide Responsible Accredited Production.  This is something that we take very seriously as a brand.

 

What payment methods are accepted?

We accept all major credit cards including Visa, Mastercard, American Express as well as Paypal.  We also offer afterpay and zipPay so you can buy now and pay later.

 

How secure is my personal information?

Tee’z adheres to the highest industry standard to protect your personal information when you checkout and purchase from our online store.  Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments.  Your credit card information is only used to complete the requested transaction and is not subsequently stored.

 

What is your return policy?

Customer satisfaction is our number one priority.  It for any reason you are not satisfied with the item you have received, you can email us and we will send you the return procedures.  Click here to read our full return policy. 

 

How should I wash my clothing?

Only wash your clothing in cold water only and inside a wash bag.  Click here for more information on product care.